Was your card lost or stolen? First, put a freeze on your card and then message customer support through the Dave app right away.
How to freeze and report a lost or stolen card:
1. Head to the Banking tab.
2. Select Manage debit card
3. Select Freeze debit card
4. Select Report card as lost or stolen
5. Follow the prompt to reach out to customer support via chat, check out our article on How to Contact Dave
We'll ship a replacement card ASAP through First Class Mail.
Expect your card to reach the address on file within 8 -10 business days.
Still waiting on your card? If you ordered your card more than 10 business days ago and you still haven't received it, please give us a call. You can reach us through the "Manage debit card" page in the app or use the phone number provided on your monthly statement.
